24-7 Technology Support
Chat with IT Service Desk
Live chat is available 24-7 for authenticated students, faculty, and staff.
Phone: 814-865-HELP (4357)
We are committed to providing the highest quality technology resources to help enhance your learning experience. Visit Connect to Tech for more details on how to get started with technology at Penn State.
Student Technology Loaner Program
For fall 2021, the only students eligible to participate in the Penn State IT Technology Loaner Program will be domestic students who indicated, via the “Raise Your Hand” feature in Starfish, that they will not return to campus and/or those who have made a temporary change of campus to World Campus because they are unable to return to campus. Penn State IT will proactively contact these students to ensure their technology needs (laptops, mobile hot spots, and webcams) for fall 2021 are met.
Any students currently in possession of Loaner Program devices who used the “Raise Your Hand” Starfish feature will be contacted regarding a loan extension for fall 2021.
Connect to Tech
Students can use the Connect to Tech resources to find various IT essentials, including information about their Penn State Account, Canvas, Office 365, and other technology to help with the transition to college life.
Computer Labs and Software
Services and Locations
Connect to Tech’s Services and Locations page provides students with various resources related to computer labs, software availability, and hardware requirements. Visit the Services and Locations page to find the most up-to-date information about computer lab hours of operations and procedures or to find out how to access software Adobe Creative Cloud, WebApps, and other tools.